FAQ's
ABOUT THE EXCLUSIVE EDITION OF CORAZÓN BLANCO
What is Corazón Blanco?
Corazón Blanco is an exclusive work of art born from the collaboration between Real Madrid and ARTIKA. This unique piece, presented in a case designed in the image of the renovated Santiago Bernabéu, offers a sensory and emotional experience that celebrates the greatness and values of the club. Original photographs of epic moments and objects that shaped Real Madrid’s history, along with the reproduction of unpublished historical documents, are included in the volume. An original fragment of the railing from the old Santiago Bernabéu Stadium and a plaque—with the option to personalize it—complete this one-of-a-kind edition.
How many copies exist?
Corazón Blanco is a limited edition of 2,998 copies worldwide, ensuring that each work is an exclusive and unique piece for collectors.
What does the Notarial Certificate included in this exclusive edition certify?
The Notarial Certificate, included in the volume of the work, certifies that it is a limited edition, attesting to its authenticity and the quality of all the materials used in its handcrafted production.
How can I personalize my copy?
Corazón Blanco offers the possibility, at no additional cost, to personalize the plaque that crowns the case inspired by the Santiago Bernabéu stadium.
When you receive your piece, you will find a QR code inside that will take you to a website where you must complete your details (they must match your billing information) and choose the message you want to include.
Once the process is complete, you will receive a new personalized plaque that you can replace with the original one.
Requesting an extra plaque will incur a cost of €400 per unit.
ABOUT ORDERING, SHIPPING, AND PAYMENT
How can I purchase the work?
Corazón Blanco is distributed through our website or our specialized advisors. Since only 2,998 copies exist worldwide, we recommend reserving your copy as soon as possible to secure your place in Real Madrid’s legend.
What payment methods can I use to purchase the work?
The work can be paid for by credit card (Visa, Mastercard, or American Express) or PayPal, available in all countries.
How long does delivery take?
The Corazón Blanco pieces are shipped in strict order of purchase. Each piece is handcrafted, made one by one, requiring a unique and meticulous preparation process. Once your purchase is complete, we will send you a tracking number so you can follow your order.
Can I exchange or return the work?
Yes, we accept returns and exchanges within 15 days after you receive your order. The work must be in its original condition and undamaged. To process the return, please contact our Customer Service team as indicated in the Privacy Policy.
Is there a physical store where I can purchase the work?
Corazón Blanco is distributed through our website or our specialized art advisors. At this time, we do not have our own physical store. However, if you would like to know more about the work, we invite you to contact us at customerservice@artikabooks.com or through the contact form on our website. We will be happy to assist you.
How can I contact Customer Service?
If you have any questions or need help, you can contact our Customer Service team at customerservice@artikabooks.com or through the contact form on our website. We will be happy to assist you.
Which countries do you ship to?
Currently, we ship to: Germany, Andorra, Austria, Belgium, Bulgaria, Cyprus, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Sweden, Switzerland, Bolivia, Chile, Colombia, Ecuador, Guatemala, Honduras, Mexico, Panama, Paraguay, Peru, Dominican Republic, Uruguay, Canada, United States, Puerto Rico, Australia, China, United Arab Emirates, Indonesia, Japan, and Qatar.
If you live in a region not covered by our shipping service, please contact us for more details.
If you live in a region not covered by our shipping service, please contact us for more details.
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